Pharmacy Error Rates

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Pharmacy Error Rates

5mRx® has a highly structured fill process that far exceeds standards by which retail pharmacies are evaluated against. We’re regulated by the U.S. Food & Drug Administration (FDA) as a manufacturer and repackager of drugs in the same manner as pharmaceutical companies.

This means that we’re allowed only pill count errors and zero critical errors. In other words, if we filled all 5.1 billion scripts in the U.S., 5mRx® would be allowed a maximum of 17,340 pill count errors, or a pill count error rate of 0.0000034% and 0% error rate in critical areas including no errors in dispensing the correct drug, no errors in dispensing the correct dose, and no errors in dispensing the correct form (e.g., tablet vs. capsule).

Pharmacies, on the other hand, are not regulated to have structured fill processes. As such, pharmacies have a goal of achieving 99.7% accuracy of fill which is the industry gold standard. At the maximum error rate of 0.3%, this translates to 15.3 million fill errors every year. In reality, however, pharmacies have an average fill quality level of 96%, or 200.4 million fill errors annually!

A recent study entitled Pharmacy Dispensing Errors: Claims Study Emphasizes Need for Systematic Vigilance calls for extreme vigilance among pharmacies and for there to be quality-control systems in place that are followed consistently, given that many of these errors result in severe harm, injury, or fatality to patients:

Lawsuit: Walgreens Prescription Error Killed Man

Family Says Pharmacy Error Nearly Killed Boy

Lawsuit Says Fred Meyer Pharmacy Error “Significantly” Hurt Woman’s Chances of Becoming Pregnant

Walmart Ordered to Pay $31 Million for Retaliating Against Pharmacist Whistleblower

Alabama Jury Awards $2.5M in Rite Aid Pharmacy Negligence Lawsuit

Prescription for Error? I-Team Investigates Pharmacy Mistakes

CVS Sued by a Former Pharmacist

Lawsuit Alleges Death Caused by Danville CVS Prescription Error

Pharmacy Law: Is Technician Error Covered by a State’s Medical Malpractice Law?

Lawsuit Claims Wrong Pharmacy Prescription Led to 6-Year-Old Girl’s Overdose Death

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